PRIVACY POLICY
Effective Date: May 27, 2026
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At Tandem Graphics, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, upload project files, or request an estimate.
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1. INFORMATION WE COLLECT
We collect information that you voluntarily provide to us when interacting with our website. This includes:
• Contact Data: Name, company name, email address, phone number, and physical billing/shipping addresses.
• Project Files: Artwork, logos, designs, or images that you upload to our servers for printing purposes.
• Technical Data: IP addresses, browser types, and usage data collected automatically via cookies to improve your website experience.
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2. HOW WE USE YOUR INFORMATION
Tandem Graphics uses your data strictly to fulfill your requests and provide professional services, including:
• Processing, manufacturing, and shipping your print orders.
• Generating accurate project estimates and custom quotes.
• Communicating with you regarding order updates or design proofs.
• Maintaining website security and optimization via our hosting provider (Wix).
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3. DATA SHARING AND THIRD PARTIES
We do not sell, rent, or trade your personal information or uploaded artwork to third parties. Your data is only shared with trusted service providers necessary to operate our business, such as secure payment processors, shipping carriers (e.g., FedEx, UPS, USPS), and our website hosting platform (Wix), all of which comply with standard data privacy regulations.
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4. DATA SECURITY
We implement industry-standard security measures to protect your personal information and uploaded proprietary artwork. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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5. YOUR RIGHTS
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To make a request, please contact our team via our official contact channels.